Preparing for flight attendant interview day itself

Interview day can include more than one stage, and sometimes several back to back. This checklist covers the practical side: what to confirm beforehand, what to bring, and how to keep your energy and focus from the first stage to the last.

The days before

• Re-read your invitation. Note the time, the location or video link, the stages listed, and anything you are asked to bring or wear. If anything is unclear, ask the recruiting contact in good time.
• Check the airline’s own requirements. Document, dress and appearance rules differ between airlines and change over time. The airline’s careers site and your invitation are the sources that count. Our interview-prep directory links to the sources we found for each airline.
• Plan the journey. If the interview is in person, work out how you will get there and allow for delays. If it is online, test your device, connection, camera and microphone where you will take the call.
• Run a full rehearsal. A complete mock interview, start to finish, in the clothes you plan to wear. The mock interview in our practice app can help; it needs a sign-in, and the time available depends on your plan (see pricing).

What to bring

Bring whatever your invitation asks for. Beyond that, a general list:

• The documents the invitation names, kept together in a folder so nothing gets creased or lost.
• Copies of your résumé, if it might be useful.
• A pen and a small notebook.
• Water and a small snack, in case the day runs long.
• For a video interview: a charger, and headphones you have already tested.

Pacing several stages

When stages run one after another, treat each as a fresh start. Whatever happened in the previous stage, give the next one your full attention.

• Reset between stages. Take a slow breath, have some water, and remind yourself of the stories you plan to use. Then let the last stage go.
• Be courteous to everyone. Treat everyone you meet, including other candidates, with the same courtesy you would show an interviewer.
• Switch modes deliberately. A group exercise asks you to listen and collaborate; an individual interview asks you to talk about yourself. Remind yourself which one you are walking into. The group exercise guide covers the first.

In the interview itself

• Listen to the whole question before you start answering. It is fine to take a moment to think.
• If you did not catch a question, ask for it to be repeated rather than guessing.
• Answer with real examples. The STAR guide shows how to structure them.
• Have a question or so of your own ready about the role or the training, in case you are invited to ask.

Afterwards

Write down the questions you were asked and how you felt each answer went while the memory is fresh. It helps if you are invited to a later stage or apply again. If you would like to help other candidates, you can share your interview with us.