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Southwest Airlines flight attendant guide

Bases, pay, training, hiring windows and the interview process — from dated sources.

Last updated August 2026 — dated facts carry their own as-of dates below.

Big-picture snapshot

Southwest is the all-737 carrier headquartered at Dallas Love Field (803 aircraft), in the middle of the biggest identity transformation in its history: bag fees since May 28, 2025 ($35/$45), a Basic fare tier, red-eye flights since February 2025, and — after roughly 54 years — the end of open seating, with assigned-seat operations live since January 27, 2026. If your mental model of Southwest interview answers was built on "bags fly free" and "pick any seat you want," it is now actively wrong (see Culture below).

Hiring-window status (as of August 2026): CLOSED — and structurally so. Southwest hires FAs only in rare, unannounced, capped "flash" windows:

  • December 2025: portal opened with a 15,000-submission cap (10,000 reserved for internal FA referrals, 5,000 external) and closed in 38 minutes when the external cap hit. Southwest reportedly didn't promote the opening and instructed staff not to share details in advance; some candidates were kicked out mid-application when the portal auto-closed.
  • April 2026: external window open only about 5 hours under the same ~5,000 external cap. As of late June 2026, those applicants were still in processing, face-to-face interviews were not expected before late 2026, and training classes were projected to run into late 2027.

The structural reason: Southwest currently has more flight attendants than its schedule needs. In June 2026 TWU Local 556 signed a Letter of Agreement creating a voluntary one-month unpaid Time Away Program (TAP), biddable August 2026 through April 2027. An airline running voluntary unpaid leave is not about to run new-hire classes. Next external window: unlikely before late 2026, possibly 2027. The TAP program's April 2027 end date is the earliest structural signal to watch for a thaw.

Don't over-read the negative, though: Southwest has not laid off flight attendants (the ~1,750 cuts in February 2025 were corporate/HQ roles), the 2024 contract raises were real and top-of-industry at ratification, and demand for these jobs is enormous — 5,000 external applications in 38 minutes. Hiring is paused, not abolished.

Requirements verbatim from the careers page (live even while the window is closed; checked August 1, 2026): "Must be at least 20 years of age at the time of application"; "Must have authorization to work in the United States"; "Must possess a valid, unexpired passport"; high school diploma or GED required (college preferred). No numeric height rule — the physical requirements are functional: lift/lower up to 20 pounds unassisted (up to 100 assisted), reach above your head with arms fully extended, squat to the ground, "perform an emergency water evacuation," and "fit quickly through the overwing window exit." No bilingual-designated FA program is advertised, unlike Delta/United/American.

Southwest Airlines flight attendant bases

The careers page lists 13 FA locations: Atlanta, Austin, Baltimore, Chicago (Midway), Dallas, Denver, Houston (Hobby), Las Vegas, Los Angeles, Nashville, Oakland, Orlando, and Phoenix. Known discrepancy: Southwest announced closure of the Austin and Fort Lauderdale FA satellite bases effective July 1, 2025, yet the careers page still listed Austin as of August 2026 — the careers list is likely stale. The safest framing is roughly 12 main crew bases post-July 2025.

New hires are historically assigned where staffing needs exist — often Chicago-Midway, Baltimore, or Denver — not where they prefer. The 2025 base closures folded displaced FAs back into remaining bases, which adds to the staffing surplus and is part of why hiring is frozen.

Southwest Airlines flight attendant pay & reserve

Southwest pays flight attendants by the TFP ("trip") — a legacy pay unit equal to 243 nautical miles — not by the hour. Do not convert Southwest's per-trip rate directly against Delta/United hourly rates without understanding this.

From the careers page (August 2026) and the 2024 contract:

  • New-hire rate: "$32.62 per trip," with "estimated first-year pay is $38,000" (Southwest's own estimate).
  • Contract: the TWU Local 556 four-year CBA was ratified April 24, 2024 (81% yes) after members rejected a first tentative agreement in December 2023. Economics: a 22.3% immediate "snap-up" raise effective May 1, 2024, then +3% in each of 2025, 2026, and 2027, plus $364M in retro pay. The union billed it as making Southwest FAs the highest-paid in the industry at ratification. It also added ground-time compensation, higher irregular-ops pay, and extended-duty-day premiums.
  • Top of scale: reported reaching $84.60/TFP by the end of the contract (2027) — single-secondary-source figure, treat with care.
  • Per diem: "$3.04 per hour" domestic, "$3.63 per hour" international (careers page verbatim).

Reserve: new hires go to reserve at their assigned base per seniority norms — but no verbatim current reserve-rules text is publicly verifiable, so treat any specific claims about Southwest reserve mechanics (rotating vs. straight reserve, minimum guarantees) as unverified. What is current, sourced friction: Southwest moved FA report/boarding times earlier in 2026 in response to the carry-on crush from bag fees, without extra pay for the added ground time — TWU 556 publicly objected.

Southwest Airlines flight attendant requirements

Southwest Airlines requires flight attendants to be at least 20 at application, hold a high school diploma or GED, and possess a valid passport; no published height minimum.

  • Minimum age: "Must be at least 20 years of age at the time of application" (source: careers.southwestair.com, checked 2026-08).
  • Education: "Required: High School Diploma or GED"; a degree is preferred, not required (source: careers.southwestair.com, checked 2026-08).
  • Passport & work authorization: "Must have authorization to work in the United States" and "Must possess a valid, unexpired passport" (source: careers.southwestair.com, checked 2026-08).
  • Height / reach: No numeric height min/max is published. Physical requirements: lift and/or lower objects up to 20 pounds, and lift and/or lower and carry objects up to 100 pounds with assistance; reach overhead with arms extended; bend to a squat; perform an emergency water evacuation; and fit through the overwing window exit (source: careers.southwestair.com, checked 2026-08).
  • Tattoos: Reported policy permits tasteful visible tattoos no larger than the uniform badge; face tattoos and full/half sleeves are prohibited; non-compliant ones must be coverable by uniform. The careers page itself prints no tattoo policy (source: Paddle Your Own Kanoo, February 25, 2023; effective March 20, 2023; publicly reported policy as of 2026-08).
  • Piercings & other: The same update allows a single nose stud and tightened nail rules: no neon colors or detailed nail art, maximum nail length 1/4 inch (source: Paddle Your Own Kanoo, February 25, 2023; effective March 20, 2023; publicly reported policy as of 2026-08).
  • Languages: None listed as of 2026-08; English is implicit, with no bilingual program advertised (source: careers.southwestair.com, checked 2026-08).

Requirements change between hiring windows — confirm them on the Southwest Airlines careers page before you apply.

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Sources

  • careers.southwestair.com/us/en/flight-attendants
  • The Cabin Crew Forum: "When will Southwest reopen flight attendant applications?"
  • Paddle Your Own Kanoo and Aviation A2Z on the 38-minute December 2025 window; PYOK on the 2023 appearance-policy update and 2026 earlier-boarding change
  • AirlineGeeks / TWU / PR Newswire on the April 2024 contract ratification; AirlineGeeks on the AUS/FLL base closures
  • Washington Post and CNBC on the end of open seating; CNBC on bag fees
  • Glassdoor and aviationinterviews.com Southwest FA interview reports

Source links from our Southwest Airlines research file

Data compiled from airline careers pages, union publications, industry press, and candidate-reported interview intel — wave-dependent facts carry as-of dates. Candidate reports are unofficial; confirm requirements on the airline's own careers site.

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