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CommuteAir flight attendant guide

Bases, pay, training, hiring windows and the interview process — from dated sources.

Last updated August 2026 — dated facts carry their own as-of dates below.

Big-picture snapshot

CommuteAir is the last all-ERJ145 United Express operator — roughly 59 aircraft flying exclusively for United (which holds a ~40% ownership stake), from just two crew bases, with the United contract extended in May 2025 through late 2028. It is a small, stable operation: not growing, covering attrition to mainline, with one of the fastest and lowest-friction hiring funnels in the industry.

Two facts define whether CommuteAir is your carrier before anything else. First, the hard height ceiling — verbatim from the official FAQ: "Yes, due to our cabin maximum height limits your height must be between 4'11" – 5'11" without shoes." That is the hardest height ceiling in the United Express family, a full inch lower than SkyWest's or GoJet's 6'0", because the E145 cabin is exceptionally tight. It is a real, physically verified gate — carry the "without shoes" qualifier, and don't let anyone soften 5'11" to 6'0" by analogy to other regionals. Second, the solo-FA reality: the E145 carries one flight attendant. After IOE you are solely responsible for a 50-seat cabin — every safety demo, medical response, de-escalation, and service decision is yours alone, with only the flight deck behind a locked door as backup. (Don't extend this to CommuteAir's single E170 charter frame — 76 seats, multi-FA — a niche side operation.)

The commuter-friendly headline, verbatim from the FAQ: "No, we do not require you to relocate to your assigned base. You can live anywhere in the United States as long as you report on time to your trip assignment" — the exact opposite of GoJet's 1.5-hour residency rule, and a genuine differentiator for anyone who can't move.

Requirements caveats, stated honestly: the minimum age and education requirements were not captured from the current official documents this pass (prior-era materials cited 21 and HS/GED — check the live Dayforce posting or the "Flight Attendant Qualifications & Benefits" PDF before relying on either). Physical requirements from the FAQ: lift up to 70 pounds; fit in the jumpseat, seatbelt, and harness "without any major modifications"; stand/sit for long periods. CommuteAir flies to Canada and Mexico under United Express, so unrestricted cross-border travel ability is operationally necessary — exact document wording must come from the live posting. No swim test found; no bilingual program.

CommuteAir flight attendant bases

Two bases only — verbatim from the official FAQ: "Currently, our crew bases are Houston and Washington Dulles" (IAH and IAD). Denver closed mid-2024; any content listing DEN, CLE, or LNK as FA bases is stale.

Base assignment, per the FAQ: during week 1 of training you submit base preferences, which go "into a randomized seniority generator" assigned by operational need; transfers go through Crew Planning afterward. Reserve length before line-holding: no published data — two-base operations concentrate seniority, so hedge.

CommuteAir flight attendant pay & reserve

The official FAQ defines the pay unit plainly: "A flight hour is when the main cabin door closes until it opens back up... A duty hour is when your assigned shift starts until your assigned reserve shift ends." You are paid per flight hour only — first-year math must use the 75-hour monthly guarantee (paid whether you fly 20 hours or 74.5), not duty hours. Numbers below from the official FAQ (updated 3/21/25) unless noted:

  • Pay ladder, verbatim structure: $22.39/flight hour for the first 90 days → $25.38 after 90 days → $26.15 in year 2. Older figures still circulating ($19.35/$20.39) are stale — the 90-day step-up structure survived but the rates rose.
  • Realistic first year: the 75-hour guarantee at those rates yields roughly $20–23k gross from the guarantee alone before per diem and holiday pay; realistic first-year gross likely lands mid-$20Ks to low-$30Ks depending on hours flown. That range is arithmetic from the sourced figures, not a published statistic — treat it as an estimate.
  • Boarding pay: none found.
  • Per diem: $2.00 per hour, non-taxable, from trip start to trip end, plus an additional $20 per day when flying internationally to Canada or Mexico.
  • Holiday pay: per the union agreement (the FAQ references the "union agreement" without naming the union — AFA-CWA per union-side sources; re-verify the representation name before relying on it).
  • Profit sharing: none found. United nonrev/flight benefits are commonly reported for CommuteAir crews given the United stake, but verify current travel-benefit terms with recruiting.

CommuteAir flight attendant requirements

CommuteAir flight attendants must stand between 4'11" and 5'11" without shoes, be able to lift up to 70 pounds, and fit the jumpseat harness without major modifications.

  • Height / reach: Per the official FA FAQ: "due to our cabin maximum height limits your height must be between 4'11" – 5'11" without shoes" — tighter than some sibling United Express regionals, because the E145 cabin is unusually small. You'll also need to lift up to 70 pounds and fit the jump seat, seatbelt, and harness without major modifications (source: commuteair.com FA FAQ, checked 2026-08).
  • Tattoos: Tattoos are allowed on wrists, arms, legs, and feet, but anything larger than the standard United badge must be covered; none are allowed on the hands, face, neck area, or behind the ears (source: commuteair.com FA FAQ, checked 2026-08).
  • Grooming & compliance: Your first day of training includes a compliance check confirming you're following CommuteAir's uniform and appearance standards (source: commuteair.com FA FAQ, checked 2026-08).
  • Passport & work authorization: U.S. work authorization is required. CommuteAir flies to Canada and Mexico under United Express, so cross-border travel ability is necessary, but the exact passport wording wasn't confirmed — verify on the live posting (source: commuteair.com, checked 2026-08).
  • Swimming: No swim test was found in CommuteAir's published requirements (source: commuteair.com, checked 2026-08).
  • Languages: English fluency is listed as a standard requirement, and no bilingual program was found as of 2026-08; confirm current language requirements with recruiting.

Requirements change between hiring windows — confirm them on the CommuteAir careers page before you apply.

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Sources

  • commuteair.com FA FAQs PDF, updated 3/21/25
  • commuteair.com/careers/flight-attendants/
  • commuteair.com 2019 FA FAQ blog post
  • airlinegeeks.com on the May 2025 United E145 contract extension through late 2028
  • Cleared for Cabin corporate dossier
  • Candidate-report aggregations: Glassdoor CommuteAir FA interview pages

Source links from our CommuteAir research file

Data compiled from airline careers pages, union publications, industry press, and candidate-reported interview intel — wave-dependent facts carry as-of dates. Candidate reports are unofficial; confirm requirements on the airline's own careers site.

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